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Help & FAQ
What is your return policy?
All our products made available by authorized distributors are backed by our money-back guarantee. If you select a product for your own use and are, for any reason at all, not happy with the results — we will either replace it with a more suitable product or give you a full refund.
Where are your products available for purchase?
Our products are currently available on Amazon by typing in AQUABLEU in the Amazon search engine and on our website
Are Aquableu products made in the USA?
All Aquableu products are made in the USA to ensure authenticity, quality and to promote national prosperity.
Does Aquableu test on animals?
Is Aquableu cruelty-free?
Yes! Aquableu is proud to be a cruelty-free company. None of our products are tested on animals.
Are Aquableu shampoos and conditioners safe for color treated hair and keratin treatment homecare?
Yes! All Aquableu's hair care products are safe for color treated hair, sulfate-free and formulated with naturally gentle ingredients compatible with all hair color services and keratin treatment homecare. The natural ingredients in our formulas are not only compatible with color treated hair but work to improve hair health by promoting shine and helping with the longevity of color service. Also, the perfect keratin treatment homecare no matter which formula your choice from our collection. For any questions or concerns you may have please contact us at [email protected], someone from our team will delighted to answer
Are Aquableu products gluten-free?
The only questionable ingredient we use regarding gluten would be Botanical Keratin, which is composed of hydrolyzed proteins. It is possible that some of the hydrolyzed protein used in the product is composed of wheat protein. However, it is a very small amount with a gluten content rendered insignificant by professionals and deemed safe even for those with Celiac! We cannot legally provide a medical opinion; however, if you’d like to try it, you are covered by our money-back guarantee!
Are Aquableu products vegan?
Our products do not contain any animal ingredients. The only ingredient which may potentially be considered an animal derivative is our silk amino acids, however they are sourced from a vendor who shares our interests in supporting cruelty free sourcing and takes special interest to treat the silk worms with care throughout the natural silk ‘collecting’ process. Almost all our products do not include silk amino acids and are PETA certified vegan.
Are Aquableu’s products safe for everyday use?
Absolutely! Unlike certain beauty companies whose products contain chemicals, additives and preservatives which can cause irritation when used daily, our products contain natural active ingredients which promote overall health in a gentle yet effective way – and positively accommodate daily application!
If your question isn't listed or if you want to reach out to us for other concerns, please send an email to [email protected]